Help Center

Need some help? Explore our resource center to find information on our products, ordering and shipping, and account management.

For Order Status, Tracking, or Returns, access Your Customer Account by clicking here.

Frequently Asked Questions

Browse our FAQ to find the answers you need regarding products, orders, shipping and more.

Can’t find what you’re looking for?

Call toll free: (888)517-BEST or fill out the contact form below and our team of dedicated cover experts will be in touch within 1-2 business days.

Hours: Mon - Fri 8:00am - 7:00pm CST

Contact form

Will This Cover Fit?

Have a question about sizing? Have aftermarket accessories that could affect your cover's fit? Reach out and we'll be happy to help.

Specific Questions About Our Products?

Need Help Tracking Your Order?

Returns or Exchanges

Warranty Request

To begin a warranty claim, please fill out our easy step-by-step form. Once form is submitted, we will request photos of the warranty issue(s).

Cancel Your Order

If you need to edit your order, please call us at 888-888-8888. To request cancellation please fill out the form below.

Our extensive database automatically maps the correct cover for your vehicle. If you do not have any aftermarket customization or accessories our system will handle the fit automatically.

You can check your order status by going to your Account Dashboard. To track your package, please click here.

To return your item within 30 days of the shipping date, please fill out our easy step by step Return Form.

Please review our warranty policy to ensure your warranty claim is for a covered issue. Photos of your cover may be required.

BestCovers.com warrants against defects in material and workmanship on a prorated basis per our warranty policy which can be found on our website.  I understand that BestCovers will repair or replace the item at their discretion per the prorated schedule for the material.  Receipt or proof of purchase may be required for any warranty coverage; please keep your receipt and any tags removed from your product.  Product may be required to be returned to retailer prior to receiving warranty coverage.  I understand the warranty does not cover:  Acts of God, extraordinary acts of nature such as severe storms, high winds, hail, hurricanes, tornadoes, floods, freezing rain, ice, or damage caused by animals or pets.  Damage caused by water standing or pooling on the cover is also not covered by our limited warranty.  Customer also understands that wear, soiling, shrinkage, or stains from normal usage are not covered under this warranty.  Fading, which occurs in all dyed fabrics, does not affect the performance of the cover and is not covered under this warranty.   The product must be properly secured, maintained, and utilized for the purpose for which it was intended.  Any product abuse as determined by the manufacturer is not covered under the limited warranty.  When possible and as a courtesy, manufacturer will attempt to repair damaged covers at a reduced cost upon customer
request.

We do our best to approve cancellations, but if an item has left our warehouse we are unable to change or cancel the order.

Our team will respond to you as quickly as we can. Please allow 24 hours for our reply.

Our team will respond to you as quickly as we can. Please allow 24 hours for our reply.

Our team will respond to you as quickly as we can. Please allow 24 hours for our reply.

Our team will respond to you as quickly as we can. Please allow 24 hours for our reply.

Our team will review your request and be in touch within 24 hours. Please ensure your purchase was within 30 days and that the information provided is accurate. Once your return is approved we will email you with additional steps to complete the return process.

Our team will review your request and be in touch within 2 business days for additional steps to complete warranty process.

Our team will respond to you as quickly as we can. Please allow 24 hours for our reply.

Our team will respond to you as quickly as we can. Please allow 24 hours for our reply.